Figure 11 Dropout attribution code pattern for the first semester (diploma programme professional tutors)

Figure 12 Dropout attribution code pattern for the first semester (teaching assistants)

B Different reasons for dropping out in the first and second semesters

Table 6 compares the proportion reference points for the different reasons for dropping out during the two observed semesters. Figures 13 to 15 were formulated based on Table 6. In the first semester, the students themselves stated that internal factors, psychological experience and external factors (in order of importance) contributed to ODL dropout rates. The professional tutors and the teaching assistants agree that the factors contributing to dropout rates are, psychological experience, internal factors and external factors (in order of importance). In the second semester, the dropouts themselves felt more vulnerable to a lack of sense of belonging to university life, while the professional tutors and the teaching assistants put more stress on external factors and less emphasis on psychological experience.

Table 6  Proportion of reference points for individual reasons for dropping out during the two semesters observed

First observed semester

Reasons for dropping out

Proportion of reference points%

Second observed semester

Reasons for dropping out

Proportion of reference points%

Dropouts

Internal factors

42. 5

Dropouts

Internal factors

52.4

—Academic integration

36.8

—Academic integration

32.4

—Social integration

5.7

—Social integration

20

Psychological experience

35.8

Psychological experience

22.8

—Heavy cognitive load

27.5

—Heavy cognitive load

15.9

External factors

21.8

External factors

24.8

—Conflict between work and study

13.0

—Conflict between work and study

15.9

Professional tutors

Internal factors

36.7

Professional tutors

Internal factors

36. 4

—Academic integration

28.6

—Academic integration

18. 2

—Social integration

8.16

—Social integration

18. 2

Psychological experience

44.9

Psychological experience

27. 3

—Heavy cognitive load

30.6

—Heavy cognitive load

18. 2

External factors

18.4

External factors

36. 4

—Conflict between work and study

12.2

—Conflict between work and study

18. 2

Teachers in charge of daily management

Internal factors

31.6

Teachers in charge of daily management

Internal factors

0

—Academic integration

22.8

—Academic integration

0

—Social integration

8. 9

—Social integration

0

Psychological experience

41.8

Psychological experience

0

—Heavy cognitive load

38.0

—Heavy cognitive load

0

External factors

26.6

External factors

100

—Conflict between work and study

17.7

—Conflict between work and study

33.3

Proportion of reference point=individual discontinuation reason reference point/entire discontinuation reason reference point

Figure 13 Comparison of reasons for dropping out during the two semesters observed (dropouts)